Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are dedicated to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–5 business days after payment is received. Processing times may be longer during holidays, promotions, or periods of high order volume.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Shipping Times

Estimated shipping times:

  • United States: 7–20 business days
  • Canada: 10–25 business days
  • International: 10–30 business days

Please note that these are estimated delivery times and are not guaranteed. Shipping carriers, customs inspections, weather events, and other circumstances beyond our control may cause delays.

Order Tracking

Tracking information will be sent to the email address provided at checkout once your order has shipped. Tracking updates may take several days to appear after shipment.

Multiple Shipments

If your order contains multiple items, products may arrive in separate packages and on different dates depending on supplier availability and warehouse locations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address supplied by the customer may be subject to additional shipping charges before reshipment.

Lost, Stolen, or Delayed Packages

We are not responsible for packages that are lost, stolen, delayed, or damaged after they have been transferred to the shipping carrier. We will work with customers and carriers to help resolve any shipping issues whenever possible.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, taxes, or import fees charged by their local government. These fees are not included in product prices or shipping costs.

Contact Information

For questions regarding your order or shipping, please contact:

Email: s00915086@acad.tri-c.edu

We aim to respond to all inquiries within 1–2 business days.